Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipment methodEstimated delivery timeShipment costUSPS – First Class3-5 business dayssample-10 pk — $4.00USPS – First Class3-5 business days20 pk – 30 pk — $6.00USPS (United States Only)3 – 5 business daysorders over $100 — FREE
Delivery delays can occasionally occur.
Update this section based on carriers you support.
Shipment to P.O. boxes or APO/FPO addresses
www.HempyLlamaTea.com ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Update this section if you do not ship to P.O. boxes or APO/FPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
www.HempyLlamaTea.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
www.HempyLlamaTea.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
We currently offer shipping outside the U.S. with custom shipping prices available upon request. Please contact us at HempyLlama@gmail.com
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.